Privacy Policy

Privacy Policy

Wolff Services takes the privacy of its users seriously. Wolff Services has adopted information
management guidelines for our customer relationships designed to respect the privacy and preferences
of our users.

PURPOSE. The purpose of this Privacy Policy is to inform you about the types of information we gather
about you, including information gathered when you visit the Site, and information we may receive from
third parties or affiliates in addition to that online information, how we may use that information,
whether we disclose that information to anyone, and the choices you have regarding our use of, and
your ability to correct, the information. Wolff Services strives to help visitors of the Site protect their
privacy while using our Site.

 

What Type of Information Does Wolff Services Collect?

There are several ways we may collect information from or about you, including through (A) information
you provide to us directly; and (B) information that we automatically or passively collect.

A. Information You Provide

The personal information collected by Wolff Services may include:

  • Name, postal address, phone number, fax number, and e-mail address.
  • Financial account information, such as credit card number and other payment information. Please
    note, we do not retain credit card information.

We may also collect information about you such as:

  • If you take a survey or interact with us in various other ways – demographics information that you
    provide and information about subjects that may interest you.
  • If you connect your account to another service such as LinkedIn or Twitter, the other service may send
    us your registration or profile information on that service that you authorize. This information enables
    cross-platform data sharing to improve your user experience.

B. Information We Automatically Collect

Whenever you visit or interact with the site, we, as well as any third-party advertisers and/or service
providers, may use cookies, web beacons, local shared objects (Flash Cookies), or other technologies to
automatically or passively collect information about your online activity and website use information.
For information about our use of cookies and other similar technologies through the site, you can read
our Cookie Policy here.

Please note that we automatically collect the following information about you:

  • Website Use Information. We may automatically collect website use information when you visit our
    site. This may include information about your Internet service provider, your operating system, browser
    type, domain name, Internet protocol (IP) address, your access times, the website that referred you to
    us, the Web pages you request, and the date and time of those requests.
  • Third Party Service Providers. We may use third party service providers to support our website. Some
    of these service providers may use technology such as cookies, web beacons, pixel tags, log files, or
    Flash cookies to receive, collect, and store information.
  • Third Party Analytic Technologies. We may use third parties’ analytics and tracking tools to better
    understand who is using the website, how people are using website, how to improve the effectiveness
    of the website, our services and related content, to help us or those third parties serve more targeted
    advertising to you across the Internet, and to allow “Like” buttons and “Share” buttons to work. These
    tools may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, HTML5
    cookies, or other technologies to automatically collect and store certain information. They may also
    combine information they collect from your interaction with the website with information they collect
    from other sources. We do not have access to, or control over, these third parties’ use of cookies or
    other tracking technologies.

To learn more about your advertising choices relating to the collection and use of your information,
please see the “What are Your Rights and Choices” section below.

C. Information Collected From Other Sources

We may acquire information from other trusted sources to update or supplement the information that
you provide or that we collect automatically. We may use this information to help us maintain the
accuracy of the information we collect, to target our communications so that we can inform you of
products, services or other offers that may be of interest to you, and for internal business analysis or
other business purposes.

D. Combination of Information

We may combine the information we receive from and about you, including information you provide to
us and information we automatically collect through our online services, as well as information collected
offline, across other computers or devices that you may use, and from third party sources.

 

How Does Wolff Services Use Information About You?

Wolff Services may use the information we collect from and about you for a variety of business
purposes, including to:

  • Allow us to process orders, registrations, and customer service inquiries.
  • Communicate with you about your accounts and requests for information.
  • Provide you with information about services we offer (if you agree to receive such information).
  • Address problems with the website or our business, and to protect the security or integrity of the Site
    and our business.

We also use anonymous or aggregated information to allow us to audit site usage, create marketing
profiles, manage our relationship with advertisers, and to provide support services to us. This processing
may involve profiling – for example to create audiences based on demographic or location-based
information for marketing and customization.

We will have a lawful basis for processing your data if:

  • We need to process your information in order to provide you with the products or service you have
    requested or to enter into a contract;
  • You have consented to such processing;
  • We have a legitimate interest for processing your data – e.g., for fraud prevention; network and
    information systems security; data analytics; enhancing, modifying or improving our services; identifying
    usage trends; and/or
  • We are legally obliged to process it.

 

Does Wolff Services Share Personal Information With Third Parties?

We do not share your personal information except in the limited circumstances described here. We may
share your personal information with:

  • Third Party Service Providers: We may share your information with third party service providers that
    provide business, professional or technical support functions for us (including to the extent necessary or
    desirable to fulfill or ship your order or complete your transaction), help us operate our business and the
    website, or administer activities on our behalf.
  • Selected Advertisers: We sometimes work with advertisers or other third parties to serve ads targeted
    to your interests, or to collect data for conversion tracking (that is, what actions you take after you click
    on an ad). We do on occasion provide magazine subscribers’ postal mailing addresses (but not your
    email address) to selected advertisers who wish to reach you by mail.
  • Legal Obligations; Safety: We may access and disclose your information to respond to subpoenas,
    judicial processes, or government requests and investigations, or in connection with an investigation on
    matters related to public safety, as permitted by law, or otherwise as required by law. We may disclose
    your information to protect the security of our site, servers, network systems, and databases. We also
    may disclose your information as necessary, if we believe that there has been a violation of our Terms of
    Use, any other legal document or contract related to our services, or the rights of any third party.
  • Sale or Transfer of Business or Assets: We may sell or purchase assets during the normal course of our
    business. If another entity acquires us or any of our assets, information we have collected about you
    may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought
    by or against us, such information may be considered an asset of ours and may be sold or transferred to
    third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that
    the transferee use personal information provided through our services in a manner that is consistent
    with this Privacy Policy.
  • Aggregate or Anonymous Non-Personal Information: We may also share aggregate, anonymous, or deidentified
    non-personal information with third parties for their marketing or analytics uses.

How Long is Personal Information Retained For?

We will keep your personal data for as long as we need it for the purpose it is being processed for. For
example, we will retain your information for as long as your account is active or as needed to provide
you services; and after that, we will keep the personal information for a reasonable period of time,
which enables us to handle or respond to any complaints, queries or concerns relating to your account.

How is Personal Information Secured?

Wolff Services maintains appropriate physical, technical and administrative security to help prevent the
loss, misuse, unauthorized access, disclosure or modification of personal information.
While we take these steps to protect your personal information as much as we reasonably can, no
system or transmission of data over the Internet or any other public network, or any storage of data, can
be guaranteed to be 100% secure.

 

What are Your Rights and Choices?

A. Your Rights

We respect your privacy rights and provide you with reasonable access and rights to the personal data
that you may have provided through your use of the website and services. You may update, amend, or
delete your account information and/or preferences at any time by:

  • Following the opt-out instructions in promotional emails we send you.

 

If you live outside of the United States, you may have additional rights under applicable data protection
laws. If you wish to exercise those rights, please contact us as set forth in the “Contact Us” section. At
any time, you may object to the processing of your personal data, on legitimate grounds, except if
otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data
protection laws has been infringed upon, please contact us as set forth in the “Contact Us” section. You
also have a right to lodge a complaint with data protection authorities.

Please note that if you make any changes or update your account, these will be reflected in active user
databases within a reasonable period of time; however, we may retain certain data when we have a
legal obligation or lawful basis to do so.

You may decline to share certain personal data with us, in which case we may not be able to provide to
you some of the features and functionality of the website.

 

B. Cookies, Tracking Options and California Do Not Track Disclosures

For California Residents: Certain parts of our Site require cookies. You are free to set your browser or
operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be
able to use certain features on the Site or take full advantage of all of our offerings. Please refer to your
Web browser’s or operating system’s website or “Help” section for more information on how to delete
and/or disable your browser or operating system from receiving cookies or controlling your tracking
preferences.

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may
use cookies or other technologies to deliver more relevant advertising and to link data collected across
other computers or devices that you may use. To understand your choices for receiving more relevant
advertising or to manage your settings, please review the information below:

  • To learn more about the use of cookies or other technologies to deliver more relevant advertising and
    to know your choices with respect to collection and use of the data by these third-party tools, you may
    visit the Digital Advertising Alliance’s (DAA) opt-out page at http://www.aboutads.info/choices, or the
    National Advertising Initiative’s (NAI) opt out page at http://www.networkadvertising.org/choices/.
  • On your mobile device, you may also adjust your privacy and advertising settings to control whether
    you want to receive more relevant advertising.

C. Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal
information to third parties or affiliated companies for their direct marketing purposes. To make such a
request, please contact us as set forth in the “Contact Us” section. You must put the statement “Your
California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or
sent properly, or do not have complete information.

Non-affiliated third parties are independent from Wolff Services and if you wish to receive information
about your disclosure choices or stop communications from such third parties, you will need to contact
those non-affiliated third parties directly.

 

Contact Us

If you have any questions, comments, or concerns about our Privacy Policy, please contact us at:

Wolff Services
11016 E. Montgomery Drive, Ste #102
Spokane Valley, WA 99206
Email: [email protected]
Phone: (800) 528-9519 or (509) 444-1690